Site-wide Search

Fighting the Epidemic Together - Story of Hubei Representative Office's Anti-Epidemic Communication Guarantee

News Industry News 156

In early 2020, aThe new coronavirus epidemic suddenly struck, and Wuhan became the eye of the storm in the epidemic. People from all walks of life are contributing their efforts to win the battle against the epidemic.

At this particular time, the proper functioning of the communications network is critical. There is such a group of people onAlways sticking to the mission, fighting at the forefront of communications protection, from January 23rd, when Wuhan was sealed off to the present, Huawei's Hubei Representative Office has completed a total of 41 emergency operations, accepted 445 online problems, delivered 181 emergency spare parts, and invested 463 person-days in the site. They interpreted the mission and responsibility of a communication person with practical actions, always sticking together with customers to ensure the stable operation of the network.

Emergency station opening.Vulcan's 5G network opens

"Open the 5G network of Vulcan Mountain!" On January 23, after receiving the notification from the Wuhan Epidemic Prevention and Control Emergency Response Command, Hubei Mobile and Hubei Unicom Wuhan Branch quickly went to the front line of Vulcan Mountain in an emergency, together with Huawei and design institutes.

At the same time, Huawei also set up an emergency project team internally, discussing the plan overnight, identifying on-site personnel, and synchronizing the coordination of 5G base stations, SPN transmission equipment, and construction materials.

1On New Year's Eve, January 24, Huawei sent more than 50 engineers and partners to complete site surveys, construction plans, and material arrival and transportation, and on January 25, 13 engineers stayed on the front line for on-site implementation, with support from many people at the back, and after a day's hard work, the opening of the 5G base station and tuning and testing were completed in the afternoon of the same day. In addition to the 5G network construction, the team also assisted the customer in completing the expansion of 4G network and tuning of 3G base stations, all of which were configured with the highest network capacity to meet the on-site communication network requirements.

"The 5G site is basically open, we need to complete the network optimization as soon as possible, you should take the team on a trip to Vulcan Mountain tomorrow." On January 27, Li Shun received a call from the supervisor. Put down the phone, Li Shun heart inevitably apprehensive.

The two days of the opening of the base station, he has been in the back to support, when the site in the field leveling, construction workers are not yet many, and now Wuhan, the number of confirmed cases continue to rise every day, the media coverage, the circle of friends are do not go out, do not party information screen, in the period of high incidence of the epidemic out of the house is undoubtedly not a wise choice, the family is also very worried. However, the Vulcan Mountain Hospital will be completed and delivered to admit patients within ten days, and thousands of people are fighting day and night at the construction site every day to optimize the network a little bit earlier to ensure that the hospital can carry out high-speed data access, data collection, remote consultation, remote monitoring and other businesses, which is the duty of the communication people.

"Those medical personnel and construction workers are not afraid, I do a good job of security is good." Li Shun thought so, immediately contacted the small partners Tang Jindong, Chen Qinlong, He Zhengkun, several of them stay in Wuhan during the Spring Festival standby, and then call the representative office of the driver master Changzhou, Zha Wenzhi, make good arrangements for tomorrow's work.

1On January 28th, the team arrived at the Vulcan Mountain construction site, and all kinds of material vehicles filled the Zhiyin Lake Avenue in front of the Vulcan Mountain Hospital to overflowing. Because of the rain just a few days ago, muddy, the team walked for 20 minutes before arriving at the site located on the roof of the nursing home. Representative Office on behalf of Qi Zhen, delivery of deputy representative of Zheng Li Mian also came to the scene, instructed everyone to make sure to do a good job of protection, protective masks, disinfectant hand sanitizer and other supplies were also handed over to us.

Everyone quickly got to work, testing the Vulcan Hill Hospital site and the road. Because of the need to strengthen the coverage of the hospital area, the team contacted the engineering team through the customer to go up the tower for tuning. Because of the construction of the platform, the work that originally only took half an hour was finally completed after four hours of adjustment. We know that it is not easy to do under such conditions.

At 22:00 pm, we received a new task to build a live broadcasting platform on the site of Vulcan Mountain before we left. The conditions are simple, there was no camera equipment, we worked with the customer, using the site tripod + mop + cell phone to complete this task, the Vulcan Mountain outside the lens is as beautiful as in the camera.

24:00Finally dragged the tired body back home, the whole day did not have time to sit down and rest, 23464 steps, suddenly WeChat "beep", greetings from classmates:

"Old school, nothing happened, right?"

"Vulcan Mountain Communications Construction."

"Take care of the guard."

 "OK. (gesture)"

Rapid assembly, 9 days to complete Vulcan Mountain campus network, video delivery

January 25, the first day of the Lunar New Year, a little after 1:00 p.m., Minister of Corporate Services Jia Zhifeng urgently pulled Nguyen Rui, Ji Shuming, Gao Bin into a conference call: "The company will donate a batch of equipment to support the construction of the Vulcan Mountain Hospital project, the equipment is in place in the next two days, and we have to start delivery, first determine the project manager, which brother is willing to do?"

The Spring Festival is a rare vacation time of the year. Due to the impact of the new coronavirus, all public transportation in Wuhan has been suspended, and it is now not only inconvenient but also very dangerous to go out. After a few seconds of silence on the phone, Ruan Rui took the initiative to ask for a fight: "I'm the head of the Spring Festival security team, I'll be the project manager." Ruan Rui had previously worked as a government unit in Hubei Province, Tianmen City, two B-level project PD, with project management experience. We all agreed, but also finalized Jia Zhifeng, Gao Bin focus on guidance, Ji Shuming with the coordination of resources to ensure the delivery of the project.

    The project is mainly to deliver network products, but the initial comb, stay in Wuhan during the Spring Festival network engineers only 2 people, soft transfer personnel to become the first difficult point. Jia Zhifeng thought, let the education and medical industry digital communication TD Luo series pull on the R & D brothers remote support, and immediately contact partners Xunfang, Ning Han request support, 20 minutes later, the two partners replied: "has mobilized 8 people involved in the project. "Later with more input from partners, a total of 13 ASP brothers into the field delivery.

The hardwiring staff was also a difficulty. At that time, the integrator was uncertain, Huawei's delivery products and delivery interface were not fully determined, most of the hardware installation personnel had returned home, and the partners who stayed in Wuhan could not spare any manpower, so we pulled together the CEG (procurement expert) Wang Kai to find a solution, and after urgent coordination, finally coordinated nearly 10 construction personnel to work with us at around 16:00 on January 26th.

    On January 26, Ruan Rui organized TD Luo Zhi, Zhu Jun, Qiu Liufeng, Liu Fei, Wang Li Cheng, Wan Shengping, etc. in accordance with the possible delivery of the productOrganize second line and R&D remotely for implementation plan evaluationThe review, in advance to find and avoid problems. At the same time, Jia Zhifeng, who was in his hometown in Shanxi, also drove himself back to Wuhan to work side by side with his brothers. The next day, he led Ruan Rui, Zhu Jun, Zheng Licheng and 9 ASPs to split into two, and after 9 hours, completed the inventory of 2339 units of goods in Vulcan Mountain and the transfer of property rights twice.

   

Considering that Vulcan Mountain Hospital's server room is expected to be built only on February 1, but patients will be admitted on February 4, if we wait until it is built and then debug it, we can't guarantee the delivery schedule, Ruan Rui and the team thought that the debugging has to be advanced so that the goods can be installed and intermixed directly after arriving at the site to save time! From 28th to 30th, the project team and the integrator negotiated to overcome the crowded and noisy environment of the temporary warehouse to complete the network, video surveillance, video conferencing equipment stand-alone debugging.

From January 31st, everyone went in for installation. Vulcan Mountain Hospital is in Caidian District, Wuhan, the location is relatively remote, the nearby hotels are either closed or have been rented out, everyone can only go home every day. The representative office of the vehicle resources are very tight, brothers try to solve the problem of traveling by themselves, brothers who do not know how to drive, family members act as drivers to pick up and drop off, and those who do not have a car will be responsible for picking up and dropping off by those who have a car. And because of traffic control, the self-driving car must be parked 2 kilometers away, every morning and evening we have to walk 25 minutes to the engine room, because of the testing period also need to shuttle in different engine rooms, a day down, everyone basically have to walk more than 10 kilometers. The entire road around the engine room is a dirt road to be leveled, the site is full of all kinds of construction vehicles and construction workers, to go home at night, shoes and pants are basically covered with mud, and two days of rain, shoes also into the water.

The machine room was built, but it was basically empty, the electrostatic floor, power supply, power cables and batteries were not installed, and the equipment tuning and testing was temporarily powered through a diesel generator, which could cut off the power at any time. In order to meet the deadline, each manufacturer is in a crowded environment at the same time.

But the more difficult, but more active than usual, more unity, but also more optimistic, tired to smoke outside the engine room to chat, drink a cup of water to encourage each other. A 96-year-old brother joked: "I will not be infected, I have not talked to my girlfriend!" Another brother said: "This Spring Festival is too special, the end of the epidemic must be a big drink", and the guys agreed: "must, not drunk!"

After continuous struggle, on February 3, the team completed the delivery of the video conference system, video monitoring system, and network. The videoconferencing system can help Vulcan Mountain Hospital conduct remote consultation to reduce direct contact between doctors and patients, which is more conducive to the prevention and control of epidemics and efficient and convenient diagnosis and treatment. The network and the video monitoring system can grasp the situation of all the wards in real time, so as to deal with all kinds of emergency problems.

   

72Hourly help Hubei Radio and Television to blow the anti-epidemic rallying cry

1At 18:40 on 29th, we received a notice from the project team about the urgent opening of 5G site of Hubei Radio and Television to fight against the epidemic, and Han Xue, a wireless engineer of the representative office, was appointed as the TD. That night, we united the resources of Hubei Radio and Television, the representative office and the partners to set up a technical team, formulate the project's technical plan and coordinate the goods urgently.

1On January 30, the technical team entered the site of the Hubei Provincial People's Government press conference and Lei Shen Shan Hospital to complete the site survey, determine the resources that the client needs to coordinate, and complete the site data planning and scripting.

1On the evening of January 31, Beijing transfer special car arrived in Wuhan, overnight into the provincial party committee site, Lei Shenshan Hospital for equipment installation.

2On January 1, the base station and Beijing core network intermodulation was completed, and the network test passed, meeting the 5G live broadcasting business requirements of the Hubei Provincial Party Committee's press conference site.

2On January 2, the 5G base station was officially put into use at the site of the press conference, and the 5G live broadcast was good, with a clear picture and no lag.

2On February 3, the commissioning of the 5G base station of Lei Shen Shan Hospital was completed. on February 4, it officially started to provide free WiFi service for Lei Shen Shan medical staff and patients.

Within three days and 72 hours, arrival, installation, testing and delivery, as Huawei people, we are on the front line of the communication security fight, for the war "epidemic" to dedicate their own strength. Go Wuhan!

Urgently open the cloud video conferencing system, we must be able to!

On the morning of January 30th, the Representative Office received a special task to assist Wuhan Mobile to urgently deploy a set of cloud video platform in Wuhan Joint Command Center by February 3rd, to open up the video conference hall from the Joint Command Center to the Vulcan Mountain Hospital for epidemic protection scheduling and command.

Time is short and the matter is so important that there is no room for sloppiness. To build a new set of platforms, from the machine room, equipment and software supporting, delivery of manpower, etc., a lot of uncertainty, but there is no way back, can only be one by one to pull through, to solve. On behalf of the Office of You Fan, Li Xiaohong, Fu Zhe,IMCAs the backbone of delivery and service, Yan Songlin was responsible for internal and external communication and resource coordination, communicating with Wuhan Mobile and the Joint Service Center to map out the technical implementation plan.

January 31, 9-23 hours, through the people carry car pull, we will be video equipment transported to the Wuhan Joint Service Center, the Joint Service Center leaders to the scene to supervise the battle, the requirements of the night must be opened, the next morning to check the effect of the meeting. The pressure was huge, but we were determined to complete the task and fulfill our promise to customers with our actions.

At 4:30 a.m. on February 1, under the joint efforts of on-site personnel and the company's remote research and development, we solved all the problems such as the network was not available, the installation of the video system reported an error, and the sound couldn't be sent to the conference matrix of the Joint Command Center, and finally opened the videoconferencing, and the quality of the video and voice was normal.

In the end, the delivery task was completed two days ahead of schedule as expected, and the mobile customer and the Joint Service Center gave us a thumbs up at the delivery site. Although we still have a hard time thinking back now, because of the strong backing support from the company, representative office and partners, we always believe that nothing can be difficult for us and we will be able to do it!

Afterwards, someone asked the members of the project team, "The epidemic is so serious, are you afraid? It's not true to say that we are not afraid. There is a small episode, from the meeting point to the customer will pass through the South China Seafood Market, I believe that you have read so many reports on the epidemic, the name of this place should not be unfamiliar, we privately agreed to take a detour, and the result is that in the move from Wuhan to Wuhan Joint Command Center, because of the rush, we forgot to take a detour. It's still a bit scary to think about it now.

Compared to the white angels fighting on the front line, what we have done is nothing. But the struggle will not stop for fear, forward, forward, forward, in order to see the dawn of victory!

Re-charge, Vulcan's internal network system tuning

On February 5th, the representative office received the task again that the internal network of Vulcan Mountain Hospital needed urgent support. With the first batch of patients already in the hospital, Digital Communication engineers Shi Yang and Chen Xuxi once again set out to take on the on-site task, only hoping to debug the service online as soon as possible to guarantee the smooth check-in of the subsequent patients.

Before they left, their family members were also very worried about their safety. After all, it was a construction site with thousands of people, and patients had already moved in, which was a high-risk zone for virus transmission. Two people patiently communicate with their families, told their families, the representative office has given them the best protection, masks, protective clothing, goggles, disinfectant, gloves and other protective equipment is very complete, and now is the time of emergency, as a communications engineer must be rushed up, only the network through the network to help the doctors to better put into the rescue work, the medical information can be more rapid transmission, which is not only a race against time, but also a race against life. This is not only a race against time, but also a race against life.

With the understanding and support of their families, the duo worked overtime until the early hours of the morning every day in the following days, and finally put the internal network, reception phone, video surveillance and other systems of Vulcan Mountain Hospital on line for debugging, which was fully recognized by the customer.

 

Eight hours on the airport tarmac

On February 4, 2020, the temperature in Wuhan was 5 degrees Celsius. The sun hangs in the sky, but there is still a hint of gloom in the air.

More than 11:00 a.m., in the home telecommuting digital communication engineer Wang Tao received Wuhan Telecom Huawei project manager Hu Min's phone call, the phone Hu Min's speech is very fast, the tone of voice is very urgent: "Customers require the Tianhe Airport apron emergency opening of the 5G, support the live broadcast of the CCTV, the CCTV requires that the same day on the line. You find a brother, go to the scene with me!"

Wang Tao reacted quickly and returned only a few words, "Okay, right away."

Wang Tao called Qin Xiantao, who was at home, to immediately rush to the airport to meet up with Hu Min, while he and his R&D brother Wang Wei supported at the rear. Wang Tao instructed Xian Tao that the tarmac was windy and would definitely be colder, so wear more clothes, bring some dry food, and be prepared for a long battle.

Loaded computers, equipment, wear a good protective goods, 12:00 noon, Qin Xiantao arrived at Tianhe Airport. After the closure of the airport, there is no hustle and bustle of the past, people come and go, only sporadic staff, aircraft are also very few, only a few emergency security transport aircraft take off and land. After some coordination with the CCTV staff, Hu Min and Qin Xiantao finally arrived at the tarmac, the wind is very strong, and occasionally there is the roar of the aircraft. The guys communicated with the CCTV staff and learned thatThe airport's new cameras need to be connected to the airport's 5G base station via Huawei's 5G terminals for live webcasting, and they need to go live as soon as possible to interface with the CCTV platform.

Xian Tao found in the debugging process involves the docking of multiple platforms, the CCTV platform can not get the video stream, Wang Tao and Wang Wei through the common positioning coordination, coupled with the Xian Tao on-site packet grabbing, and ultimately upgraded the version of the equipment to solve the problem of video streaming. However, because of the roar of the airport aircraft landing and taking off, and the interference of the sound brought by the wind, there is a lag phenomenon in the live picture, after many rounds of communication with the customer and CCTV meetings, by reducing the video bit rate, turning off the audio inputs and other actions, and finally solved a series of problems around 8:00 p.m., the CCTV 5G media live broadcasting was successfully on line.

Finally completed the task, Xian Tao rushed to close the computer, slowly stood up, due to a long time squatting on the ground thighs have been a little numb, he rushed to jump a few times to recover. Because there are no tables and chairs, the guys either half-squatting, or sitting on the ground, tuning the live signal, insisted on nearly 8 hours.

The night of the airport, the wind whistling, feel the wind from all directions to pour in, a few people all over the body chilled, but looked at the equipped with transportation supplies and medical personnel of the Chihuahua aircraft landed, arrived in Wuhan, through the live broadcast of the airport screen play out, the heart of the guys and warm, Xiantao said, "We have also done their part to protect this epidemic. "

Into the ICU ward, to ensure the smooth flow of the video link of the Jin Yin Tan Hospital

"Work demands that I stand by!"

February 8, another year of Lantern Festival, bright moon in the sky, the whole city but not a trace of festive atmosphere. As in previous days, the elderly and children have gone to bed, Li Shun and his wife brushed the cell phone, Wuhan closed the city of these days, who do not know how long this life will be repeated.

Soon, the group popped up the message, the supervisor Jin Yungen said: Beijing Wuhan video emergency protection, involving hospitals connected, by the talk Zhiliang is responsible for contacting a good full set of protective equipment; immediately after, the group sent out an instructional video on wearing and taking off protective clothing. On the outside of the screen, you can feel the air tense up in an instant.

At 23:00, the phone rang and the supervisor approached Li Shun to communicate, "In this period, the hospital environment, both accepting and not accepting is understandable, are you able to arrange?" After briefly understanding the mission information, without much consideration, Li Shun replied, "Can standby!" Just hung up the phone, his wife's eyes staring at him, Li Shun hurried to comfort: "Work needs it." This is to comfort his wife also comfort himself, such words Li Shun do not remember how many times he said to his wife.

Treasure Tank Hospital is good enough, but also "ICU"!

Depending on the proximity of the site, Li Shun is responsible for the security of the Jingyintan Hospital. Many people should know that Wuhan Jinyintan Hospital, which is the Wuhan Infectious Disease Hospital, is currently treating all confirmed patients.

Set off overnight, and Li Shun peer enterprise network engineer Peng Ni Ping, on the way to the hospital interface people told them, to the hospital from the staff channel to the 7th floor ICU nurse station. Equipment to be placed in the ICU, Li Shun scalp a little numb.

In the early morning of February 9, the duo arrived at the Wuhan Tiandi Enterprise Center, the representative office, unskilled in wearing protective eyewear, protective clothing, gloves, footwear equipment, and they specifically asked for two sets of gloves and masks. During the coordination of equipment supplies, they encouraged each other to strike a combat pose for a souvenir.

NEXT STORY.