With the widespread use of online payment, the preliminary statistics of electric power business hall by online payment, offline cash payment two payment methods, accounting for about 90% and 10% respectively. there are still a considerable portion of elderly customers, some of the disabled, or relatively low cultural level, the acceptance of new things weaker crowd, they are accustomed to the use of cash for a long time to carry out transactions, the electronic payment methods are often There are still a considerable number of elderly customers, some disabled people or people with relatively low literacy and weak acceptance of new things, who have long been accustomed to using cash for transactions and are often unfamiliar with electronic payment methods, and even have difficulties in operating them, such as not knowing how to bind their bank cards or operate payment software on their smartphones. For these special groups, cash payment is an important guarantee that they can pay their electricity bills smoothly, so that they can continue to pay their bills in a familiar and reassuring way, and will not be caught in a payment dilemma due to the rapid changes in payment methods.

     The power supply company retains support for cash payment terminals and other cash charging methods, reflecting the inclusiveness and humanization of the service, and moreover, reflecting the State Grid Corporation as a centralized enterprise that has a bearing on the national economy and people's livelihood.

How to make self-service terminals better, more adaptable to changes in the way the business hall charges, both to meet the needs of special users, but not to the business hall staff to increase the operational workload?

 With 15 years of experience in the electric power self-service industry, Beijing Guowang Shengyuan Intelligent Terminal Technology Co., Ltd. has extensively researched the charging scenarios of business halls and discussed in-depth exchanges with a large number of users and salespersons. Under the professional guidance of power supply enterprises, it has launched the VTM terminal function upgrade program. In line with the principle of minimizing investment and maximizing benefits, the program makes full use of the original equipment of the business hall, extends the cash cabinet, connects the banking and enterprise interconnection channel, and realizes the automatic transfer of cash electricity charges to the account. After the daily charging work of the business hall is over, the cash collected on that day will be disbursed and deposited into the cash cabinet, so as to realize the same day to the account. This ensures the safety of the funds and also reduces the work intensity of the staff in the business hall and the risk of going out.

 "This equipment is really convenient, no longer need to go out with cash to the bank waiting in line." Power supply company staff introduced: "With this equipment, the staff responsible for solving the money without having to go out of the business hall can complete the cash real-time to the account, greatly reducing the workload of our fee collectors, but also effectively shorten the time of the electricity bill funds to the account".

     The next step, the company will continue to dig deeper into the business model, increase technological innovation, in the field of expertise to help the people warmly pay the bill, to help power supply enterprises grass-roots load reduction.