Customer First Conservative and Innovative
Case Introduction
Hainan Free Trade Port Power Business Environment Haikou Experience Center
Hainan Free Trade Port, the first electric power business environment experience center, set the traditional power supply business hall and intelligent energy services as one, to provide customers with reliable, convenient, efficient, intelligent new power supply services.
Not only has a new generation of intelligent business hall functions, but also for the green energy industry units to provide a display platform for the public, playing an important role in the new energy, new industry promotion platform.


It integrates “Southern Power Grid 95598” WeChat service number, “Southern Power Grid 95598” Alipay number, “SouthGrid Online” APP, Southern Power Grid online business hall, Coconut City Citizen Cloud APP and other online electricity handling channels, providing electricity bill checking and payment, business handling and power outage repair report.
It integrates “Southern Power Grid 95598” WeChat service number, “Southern Power Grid 95598” Alipay number, “SouthGrid Online” APP, Southern Power Grid online business hall, Coconut City Citizen Cloud APP and other online electricity handling channels, providing electricity bill checking and payment, business handling and power outage repair report.
Integration of multiple online electricity channels Provide a variety of service functions

Case Features
PART 1 Experience Center
Multi-product Integration [Big Data for Electricity Services] [Integrated Energy Services] [Electric Vehicle Experiences]
In the Experience Center, you can not only experience the joy of simulated driving, but also learn about the comparison of the energy consumption of electric vehicles, the simple charging process, and the charging piles of Hainan Power Grid Company all over the island. If you would like to inquire about the construction of charging piles, leasing electric vehicles, charging discounts, etc., the Experience Center is at your service.
The Haikou Experience Center has integrated 7 cooperative units, 33 basic service products and 31 value-added service products, involving the business expansion and installation, basic electricity, electric energy substitution, energy-saving transformation, comprehensive energy use, electric energy management, electric vehicles, charging services, insurance services, smart home and so on.
PART 2 Integrated Energy Service Area

PART 3 Rural Revitalization

The Experience Center, in conjunction with the Hainan Caring Poverty Alleviation Website, displayed more than 10 kinds of products provided by local Hainan farmers on site in the convenient service area, where people can quickly place orders for shopping and enjoy delivery to their homes.